3 WAYS TO BOOST YOUR HOTEL LOYALTY PROGRAM
1. GET SOCIAL – Get more signups by promoting your loyalty programs on social media. With OKKAMI’s platform, you can send promotions directly to your guests on their preferred chat channels such as Messenger, LINE, Viber, WeChat, WhatsApp and more to promote your loyalty program.
2. GET PERSONAL – Make your loyal customers feel valued with personalized content and offers. OKKAMI’s Electronic Direct Mail (EDM) tool can assist hotels to filter specific demographics from guests’ data and send targeted campaigns or promotions.
3. GO FOR POINTS – This tried-and-tested strategy keeps customers engaged and motivated with every transactions. OKKAMI can help hotels track guest requests, purchases, orders, and transactions. This could be translated into loyalty points to redeem for more exclusive benefits.
Get in touch with us to learn more about how we can assist you to take full advantage of your guest database and loyalty program.