Amari Spice Penang Selects OKKAMI To Deploy Its Latest Platform Feature & Smart-room Control For A Modern Digital Guest Experience

Amari Spice Penang selects OKKAMI to implement OKKAMI’s latest smart-room features within the Onyx reward app. Guests now have easy access to the app and can login using any of their social media accounts. Guests no longer need to fill out their personal information or remember their password with this new feature enhancement. Guests can conveniently view and book the services available in the app. With the app the guest now has a greater level of personalization that allows them to control their room’s temperature, lighting, television, sound, and other amenities via their smartphones. With new PMS integration staff members can view all of the guest profiles, their past orders and requests from different social media channels under a single platform. Thus giving hotel staff members more transparency and visibility over their guests requests.

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About Hotel 

Add some color to your next visit to Penang with a stay at Amari SPICE Penang, an exciting and engaging business-leisure hotel that offers world-class integrated hospitality facilities and services in the heart of the island’s Central Business District just minutes from Penang International Airport. Floor-to-ceiling windows fill our 453 guest rooms and suites with warm natural light, each one well-equipped for the modern business traveler. Wi-Fi, a smart TV with streaming, wireless soundbar and workspaces with international plug-outlets come as standard, and any stay in one of our executive rooms or suites also comes with a long list of perks and benefits such as complimentary meeting room use and access to the Executive Lounge on the 25th floor.

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.