Anantara Hoi An Selects OKKAMI To Enhance Their Pre-Arrival Guest Journey With Contactless Pre Check-In & Registration.
Anantara Hoi An went live with OKKAMI on 24th August 2022 to enhance their pre-arrival guest journey with contactless pre-check-in & registration by collecting all of the guests details upfront and offering relevant upsell before arrival. Setting guests up ahead of time and allowing them to check-in before they arrive onsite kicks things off on the right foot. This allows the guests to feel special, safe and connected to the hotel without having stepped foot through the doors, while the hotel can save time and resources. The guests can also take advantage of geolocation based promotions and automatically notify guests once they get close to the property. While the guests are in-house, notifications can also be triggered upon check-in, pre-departure and check-out.
Anantara Hoi An Resort boasts an enviable setting, less than a kilometer from the historic quarter of Hoi An, in lush gardens fronting the Thu Bon River. Boutique luxury at our Hoi An hotel offers riverfront dining, blissful spa journeys, and sunset river cruises. Stroll along the promenade past small cafes, and into the charming UNESCO World Heritage Site. Explore its alleyways, discovering shrines, modern art galleries and teahouses. Take a day to visit the My Son ruins, local artisan villages and nearby An Bang Beach.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centers, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.