Anantara Koh Yao Yai and OKKAMI: Redefining Hospitality with Seamless Connections and Unforgettable Stays
Anantara Koh Yao Yai is thrilled to announce its partnership with OKKAMI, aimed at enhancing and streamlining the guest experience. Starting from June 2023, guests can now access the Anantara app through GHA integration using their existing login credentials. This seamless integration eliminates the hassle of creating a new account and enables guests to conveniently book their stay directly through the app.
Additionally, the staff will have easy access to guests’ details, including their past orders and purchases, ensuring a personalized and efficient service. OKKAMI’s live chat integration feature allows guests to communicate with the hotel using their preferred social media chat channels, such as WhatsApp, Facebook, or even LINE. Through this convenient feature, guests can explore and book the hotel’s services in real-time. Hotel staff can effortlessly monitor and manage guest requests through a centralized dashboard within the OKKAMI system.
Furthermore, hotels can create captivating posts and engaging content using OKKAMI’s promotion and notification tool. These targeted messages can be sent to guests based on their stay history, ensuring that they receive relevant and enticing offers during their visit.
Guest feedback is invaluable, and with the Review Pro feature, guests can easily provide their input on their stay and the service received at the resort. This feedback enables staff to gain a better understanding of guests’ preferences and expectations, ultimately enhancing the overall guest experience.
Overall, this exciting partnership between Anantara Koh Yao Yai and OKKAMI ensures a seamless and personalized experience for guests, making their stay at the resort truly unforgettable.
About the Hotel
Anantara Koh Yao Yai Resort & Villas sits on a lush island in the middle of Phang Nga Bay, where limestone islets dot the horizon in every direction. Unfolding over a kilometer of golden beach, this Phuket luxury resort is the height of tranquility, spaciousness and luxury just a 45-minute boat ride from Phuket and 20 minutes from Krabi. Immerse in island rhythms as you cycle through coconut plantations to traditional fishing villages, passing the occasional native hornbill. Snorkel pristine waters, surfacing for a beach barbecue and sunset cocktails.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.