Avani Chaweng Chooses OKKAMI To Enhance Their Workflow System With Staff Ticketing Service

Avani Chaweng Samui chooses OKKAMI on 28th April 2022 to elevate its guest experience and manage all of its operations via the OKKAMI staff ticketing service. OKKAMI staff ticketing system is a cost-effective and efficient way for hotel staff to manage and structure their workflow and process. All tickets are created in real-time so that any concern can be addressed immediately. Within the Avani app, hotel staff can open, assign, track, monitor, and escalate tickets if requests go unnoticed after a set period of time. Guests can also request in-room dining, activites, schedule touchless deliveries, communicate with hotel team members, and further  elevate the entire guest experience throughout their stay.

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About Hotel 

Avani Chaweng Samui Hotel & Beach Club is the groovy place to get your glam on and soak up those sweet island vibes. Smack bang in the middle of Koh Samui’s favorite beach, our hotel in Samui is a little slice of paradise which takes you back to a time when life was breezy and beautiful, with retro-chic rooms, all-day socializing by the pool and all the comforts of home. The property has 80 balcony rooms and suites overlooking the courtyard pool. SEEN Beach Club pool parties right next door and the property is just 10 minutes from the airport.

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.