Elevating In-Room Dining Operations: OKKAMI’s Partnership with Oracle & Simphony POS for Streamlined Workflow

OKKAMI has partnered with Oracle, Simphony to integrate its platform with the Simphony POS system, which is used by hotels and resorts to manage their food and beverage operations. This integration enables direct posting of orders from OKKAMI to the Simphony POS, which significantly enhances the productivity of the admin and food and beverage teams by streamlining the ordering process. Once enabled, guests can view menu options and place orders in a smooth and efficient manner, eliminating the need for manual entry of orders by staff.

This integration improves the overall efficiency of the in-room dining service by allowing staff to quickly and easily manage and track orders and inventory. They can monitor the status of orders in real-time, which enables them to anticipate and plan for busy periods and adjust staffing accordingly. This not only improves the guest experience but also increases overall operational efficiency and cost savings. Additionally, the integration allows for better visibility and control of inventory levels, reducing waste and increasing the efficiency of food and beverage operations. Overall, the integration of OKKAMI with Oracle and Simphony provides a comprehensive solution for hotels and resorts to improve their in-room dining service and increase guest satisfaction.

About Simphony POS System 

The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device.

Enhance your restaurant’s online ordering experience using customer profile data in Simphony’s secure cloud. Help customers easily reorder their favorite menu items at any of your locations and track purchases to deliver rewards they’re sure to enjoy.


OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. 

Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specialises in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium, and more.