FCC Angkor By Avani Recently Partnered With OKKAMI To Provide A Solution To Engage And Interact With Their Guests In Real-Time
FCC Angkor by Avani recently partnered with OKKAMI on 18th October 2022 to provide a solution to engage and interact with their guests in real-time. OKKAMI single dashboard platform helped FCC Angkor to consolidate all requests in one place, making it easier for guests to interact with the hotel directly. With OKKAMI’s dashboard the hotel staff have access to all previous requests and insights on how potential guests have interacted with the team. The data collected can help staff members to understand the guest’s preferences and upsell by recommending special promotions, personalized offers and much more. Under limited staff, the unified dashboard definitely helped the Avani team to respond to guests enquiries from anywhere, anytime.
FCC Angkor by Avani is one of the most illustrious hotels in Siem Reap, playing host to foreign correspondents, archeologists, celebrities and dignitaries from around the world. This historic mansion has been renovated in neo-colonial style, with contemporary local touches including artisanal textiles, Apsara sculptures, and the scent of fresh lemongrass in the air. Eighty rooms and suites look out onto a central courtyard, where a saltwater swimming pool is shaded by centuries-old banyan trees. The heart of the FCC Siem Reap is undoubtedly The Mansion and Scribe, where guests gather after the day’s adventures to share stories over cocktails.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.