InterContinental Introduces Digital In-Room Services With OKKAMI
The InterContinental Hayman Island has partnered with OKKAMI in order to offer a full in-room iPad solution to deliver an unparalleled level of convenience to their guests, InterContinental Hayman went live with OKKAMI on 21st March 2022. Using the tablets, guests will be able to take full control of their stay by accessing hotel information, order in-room dining, make reservations and chat real time with the hotel staff. For the hotel staff, the MDM (mobile device management) service will also facilitate an easy in-room device management by pushing real time content updates and software upgrades to the app. Additionally, the interface with the existing hotel ticketing system, HubOS, will streamline the hotel operations and allow the hotel staff to manage all of the incoming requests in one unique place.
Positioned within the heart of Australia’s Great Barrier Reef, InterContinental Hayman Island Resort is home to an immersive collection of 168 guest rooms, suites and villas. Three distinct wings – Pool, Lagoon and Beach – are artfully intertwined with spectacular swimming pools, panoramic seascapes, and tropical rainforest gardens, while two Hayman Residence’s sit atop the island’s prestigious hilltop.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specialises in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.