Introducing Seamless Integration: OKKAMI Collaborates with HotelKey’s RetailKey for Enhanced F&B Operations

OKKAMI is excited to announce its partnership with HotelKey’s RetailKey, a powerful platform designed to optimize food and beverage operations for hotels and resorts. By integrating with RetailKey’s innovative system, OKKAMI takes guest ordering to new heights, transforming the in-room dining experience into a streamlined and efficient process.

With this integration, orders placed through the OKKAMI platform are seamlessly transmitted directly to RetailKey’s POS system, eliminating the need for manual entry by staff. This direct posting of orders revolutionizes the efficiency and productivity of both administrative and F&B teams, empowering them to focus on delivering exceptional service.

Guests now enjoy a hassle-free experience, as they can effortlessly browse menu options and place orders through OKKAMI’s user-friendly interface. This intuitive process not only saves time but also ensures order accuracy and enhances guest satisfaction.

The integration of OKKAMI with RetailKey enhances the overall efficiency of food and beverage operations, encompassing in-room dining, restaurant outlets, and even pop-up stores. This comprehensive support enables hotels and resorts to seamlessly cater to the diverse needs of their guests across various dining touchpoints.

Staff can effortlessly manage and track orders from all these F&B channels, regardless of whether they originate from in-room dining, restaurants, or pop-up stores. Real-time order tracking empowers teams to proactively prepare for busy periods, optimize staffing levels, and ensure a smooth and efficient service flow.

Embrace the future of food and beverage operations with the powerful integration of OKKAMI and RetailKey. Elevate your guest experience, optimize operational efficiency, and drive guest satisfaction to new heights across in-room dining, restaurant outlets, and even pop-up stores. Experience the convenience, accuracy, and enhanced control that the OKKAMI and RetailKey integration brings to your F&B operations.

Benefits of RetailKey by HotelKey for Your Hotel:

  • Streamlined ordering process for guests.
  • Enhanced accuracy and order management.
  • Improved operational efficiency and cost savings.
  • Seamless integration across various F&B outlets.
  • Data-driven insights for informed decision-making.
  • Increased guest satisfaction and positive reviews.
  • Boosted staff productivity and personalized interactions.


OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.