The JonoX Phuket Karon Hotel Has Partnered With OKKAMI To Launch Their Own Branded App
The JonoX Phuket Karon Hotel has recognized the importance of technology in improving the guest experience and has chosen to implement OKKAMI to transform the way it interacts with its guests. The app allows for real-time communication and provides guests with an easy and convenient way to access hotel services.
One of the key features of the app is the backend staff ticketing system, which allows hotel staff to efficiently manage guest requests and assign tasks to the appropriate departments. This ensures that guests receive prompt and effective service, and it allows for better tracking of issues and requests, making it easier for staff to follow up and ensure that guests are satisfied with the service they receive.
The live chat feature in the app allows guests to directly connect with hotel staff and address their queries, make reservations or request information. Guests can also access the in-room food ordering service which they can access by scanning QR code or by using the food menu provided within the app, this will greatly help guest who would like to have their food in room rather than dining in restaurant.
In addition to these features, the app also allows guests to book and access other hotel facilities. And also guests can create their own profiles within the app, which enables hotel staff to view past bookings and reservations. This can greatly save time for repeat guest and make it more convenient for them to access their booking history.
Overall, the implementation of OKKAMI by the JonoX Phuket Karon Hotel has the potential to greatly enhance the guest experience and increase the hotel’s operational efficiency. With the use of this technology, guests can enjoy a more personalized and seamless service, while the hotel staff can efficiently manage requests and provide top-notch service.
Set in Karon Beach, 1.1 km from Karon Beach, JonoX Phuket Karon Hotel offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a bar. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The accommodation provides evening entertainment and a kids’ club.At the hotel all rooms have air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, towels and a balcony with a city view. All guest rooms feature a safety deposit box.Guests at JonoX Phuket Karon Hotel can enjoy a buffet breakfast.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.