MUU Bangkok Hotel Enhances Guest Communication with OKKAMI Partnership!
MUU Bangkok Hotel, situated in the heart of Bangkok City, has recently introduced an enhanced guest communication system through its partnership with OKKAMI. With the integration of the Live Chat feature, MUU Bangkok offers a seamless and convenient way for guests to interact with the hotel.
On the MUU Bangkok website, a Chat widget has been implemented, allowing guests to directly inquire about their concerns and receive real-time assistance from the hotel’s dedicated staff using OKKAMI’s live chat feature. Moreover, guests have the flexibility to connect with the hotel through various social media platforms such as Facebook, Instagram, and LINE. This allows them to choose their preferred method of communication, making their stay even more comfortable.
By leveraging these social media channels, guests can engage in direct conversations with the hotel staff, catering to their individual preferences. Guests have the power to initiate service requests through typing and chatting, creating a seamless and interactive experience. MUU Bangkok Hotel is committed to enhancing the guest experience through seamless communication and prompt assistance.
A place that feels like home the minute you walk in. A community where no two stays are alike, and each one becomes a memory. MUU – a play on the Thai word for community and kinship, is the evolution of being yourself in a hospitality space. More than just a place to stay, MUU turns your experience into something personal. Flexible and evolving around the desires of its guests and the community in which it exists, MUU allows you to just be YOU! Step out in your comfortable PJs or stay sharp in tailored suits, MUU evolves with your mood. Our warm vibe is an evolution of what hospitality can be: inclusive and welcoming.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.