OKKAMI Automates Check-In Process For OZO Hotel

As hotels try to manage their operations through reduced staff count, digital back-of-house solutions become increasingly relevant. That’s why within the Onyx Rewards app, OKKAMI also developed a staff ticketing system for the hotel team to open, assign, track, monitor, and escalate tickets if requests go unnoticed after a set period of time. This ensures that no request goes unattended. With reduced staff count, check-In may become a potential issue, but OZO Pattaya is in good hands as guests have the ability to request pre check-in prior to arrival, thus decreasing waiting time at reception.

About OZO Pattaya

Discover simplicity with a twist, a lively locale and sublime sleep at OZO North Pattaya. Situated at the north end of Pattaya Bay, we are just a short hop to Terminal 21 Shopping Mall, restaurants and vibrant street-side stalls. In town on business? OZO’s prime location gives you easy access to industrial estates, Laem Chabang Port, Suvarnabhumi International Airport, and U-Tapao Airport.

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specialises in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.