OZO Phuket Chooses OKKAMI To Provide End To End Mobile Guest Experience

As hotels try to manage operations through a reduced staff count, digital back-of-house solutions have become increasingly relevant. OZO Phuket chooses OKKAMI to elevate their guest experience and manage all of their operations via the OKKAMI staff ticketing service, it went live with OKKMAI on 16th March 2022. OKKAMI staff ticketing systems is a cost-effective and the efficient way for hotel staff to manage and structure their workflow and process, all tickets are created in real-time so that any concern can be addressed immediately. Within the Onyx Rewards app, hotel staff can open, assign, track, monitor, and escalate tickets if requests go unnoticed after a set period of time. Guests can also request in-room dining, activity reservations, schedule touchless deliveries, communicate with the hotel team members, and furthermore it elevates the entire guest experience throughout their stay.

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About Hotel

Looking for simplicity with a twist, a lively locale and great sleep? OZO Phuket lets you have it all. Only 150 meters from Kata Beach, our resort in Kata is within a 3-minute walk to the night market and awesome nearby attractions. At the OZO Phuket Kata beach resort, we’ve made sure that you get quality sleep with snooze-inducing beds, daybeds, black-out curtains and the right room temperature. Maybe you just want to chill at our resort near Kata Beach, so why not swim a few laps or re-fuel at EAT with your friends or family. Whether you’re looking to play, rest or do a bit of both, OZO Phuket is the right place to have fun.

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.