Avani Victoria Falls Chooses OKKAMI To Enhance Their Guest Experience And Streamline Their Operational Procedure

Avani Victoria Falls chooses OKKAMI to enhance their guest experience and streamline their operational procedure by using the unified live chat and offer to their guests an array of digital amenities and services throughout their stay. Avani Victoria Fall went live with OKKAMI on 8th August 2022, using this feature the hotel guests can easily access all of the In-Room Dining options available at the property, view all the services and connect with the hotel staff in a matter of seconds. Before and during the stay, the app can be used to promote everything from happy hour specials to special events offered at the resort. Moreover, to simplify the hotel staff workflow, all of the incoming requests can be easily routed to specific departments and/or individuals.

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About Hotel

Harry Mwanga Nkumbula International Airport (formerly known as Livingstone Airport) is located just 25 minutes from Avani Victoria Falls Resort, Zambia. Stay in style at this stunning hotel in Victoria Falls bordered by Mosi-oa-Tunya National Park for close encounters with Zambia’s amazing wildlife and incredible views of Victoria Falls. Resort contains 212 rooms and suites, located in Mosi-oa-Tunya National Park. The resort offers free unlimited access to Victoria Falls and also access to viewing decks at sister hotel Royal Livingstone Hotel by Anantara. Experience the Boma Dinners with traditional dance entertainment.

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.