Ensuring Direct Communication With Guests During Pandemic Time

Anantara Riverside Bangkok recently joined the Anantara App to implement a contactless solution in preparation for the influx of international tourists. Anantara Riverside Bangkok went live on 22nd March 2022 with OKKAMI. As part of the corporate agreement, their app includes features such as unified live chat, digital eMenus, view folio (via PMS interface) and a digital compendium with all of the relevant hotel information. Guests can also submit their requests through MessageBox, and take advantage of the mobile pre check-in via the PMS interface with Opera.

About Anantara Riverside Bangkok

Located on the west bank of the Chao Phraya amidst 11 acres of greenery, Anantara Riverside Bangkok Resort offers urban serenity twinned with authentic discoveries. Hop on our shuttle boat to connect to the charms of the city. Go behind the scenes to uncover the real Bangkok with our Streetwise and Klong Gurus. Theatrical culinary displays and cultural entertainment offer a rich immersion in the destination. Unwind in the lush sanctuary of Anantara Spa.

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specialises in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.