Introducing NH Hotels Middle East’s Innovative App in Partnership with OKKAMI for a Contactless Guest Experience

NH Hotels Middle East, which is part of the Minor group, has collaborated with OKKAMI, a leading hotel technology provider, to launch a new app that aims to enhance the guest experience at their hotels. The app is now live and can be downloaded from the App Store and Google Play Store, offering a seamless and contactless experience for Minor guests staying at NH hotels in the Middle East.

The NH Collection Dubai The Palm is the first property to go live on the app, which features integration with GHA for direct login via Apple ID or Google account. With the app, guests can easily view the hotels and book their stay, as well as using the live chat option to communicate with hotel staff. Additionally, the app provides guests with the ability to browse all the different services and facilities available at the hotel, and they can even make bookings for them within the app.

Moreover, the app enables guests to view their profiles, which shows their booking information and other service requests they have made during their stay. The partnership between NH Hotels Middle East and OKKAMI delivers a more convenient and personalized experience for guests, allowing them to manage their stay from the palm of their hand. The app’s integration with GHA further simplifies the booking process, making it easier for guests to access the services and amenities offered by NH hotels.

Overall, the launch of this new app represents a significant step forward in the hospitality industry’s efforts to provide guests with a contactless and streamlined experience. By partnering with OKKAMI, NH Hotels Middle East is demonstrating its commitment to delivering innovative solutions that cater to the evolving needs and preferences of its guests.


OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.