Avani Ao Nang Cliff Krabi Partners With OKKAMI To Bring Contactless Communication To The Next Level Through “Facebook & Line” Live Chat Feature
During the post covid era, the hotel industry has undergone many changes and is trying to use new innovative methods to communicate in real-time with their guests. To provide immediate response to their guests Avani Ao Nang Cliff Krabi integrated in the unified OKKAMI Dashboard all their most popular chat channels like Facebook, Line and WhatsApp. Using a single dashboard integration, Avani Pattaya was able to go from serving just one guest to serving a million in an instant, saving time and resources. With the OKKAMI integration, the hotel staff is also able to customize automated chat responses and build a product carousel to showcase all of the amenities and services the property has to offer. By providing guests with a personalized experience, guests are likely to book directly with your hotel, thus boosting brand identity and loyalty.
About Avani Ao Nang Cliff Krabi
Escape to cliffside bliss with a gorgeous getaway in Krabi. Drink in sparkling sea views at our rooftop bar. Sip and snack by the pool. Or head out on a new adventure. We put you at the heart of the Ao Nang action. The resort is 35minutes’ drive from Krabi airport The resort contains 178 rooms and villas with rooftop bar and spa facilities.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.