Account and Data Deletion
To request for account deletion, please email us from the email you signed up with to firstname.lastname@example.org and we will delete your account and all the information we collected. This process will take up to 14 days after receiving your request. We will send confirmation to the provided email address once the process is completed.
Marketing & Communications Services
Information Collected as a Data Controller
OKKAMI may collect the following Data, as a Data Controller (“Data Controller”) through OKKAMI’s Platform, for marketing and communications purposes (Commercial Purposes). This Data can be used to directly or indirectly identify you:
Your email address(es)
Your phone number
Your IP address
The level of Data collected by OKKAMI varies depending upon your request. OKKAMI may collect your email address only or OKKAMI may collect both your name and email address.
OKKAMI may share your Data with its affiliated companies (“Affiliated Companies”). Where you have given us permission to do so, OKKAMI may share your Data with advertisers and business partners that are not affiliated with OKKAMI but would like to send you information about their products and services. You may visit the business partners’ websites to view their opt-out offerings and practices.
Your Data will be maintained and stored by OKKAMI provided you consent to OKKAMI processing your Data for business purposes, including where you request an OKKAMI demo, subscribe to the OKKAMI blog, and/or subscribe to marketing and communications emails (the “Marketing and Communications Services”). You may unsubscribe from the Marketing and Communications Services emails at any time. Where you have the right to request access to your Data, in accordance with applicable data protection laws (“Data Protection Laws”), and where you request deletion of your Data, OKKAMI will delete your Data unless otherwise prohibited by law or regulation.
Your Data may be transferred outside your country of residence and if so, it will be transferred using a valid transfer mechanism; providing an adequate level of protection to any Data transferred. Your Data will be subject to the privacy and security rules and regulations of the Data hosting country and which laws and regulations may not be as strict as your country of residence.
User Access Rights
Under applicable Data Protection Laws, you may have the right to request access to your Data where your Data is controlled by OKKAMI as the Data Controller (“Data Controller”).
You may have the right to request that your Data controlled by OKKAMI be corrected.
You may have the right to request that your Data controlled by OKKAMI be deleted from OKKAMI’s systems. This process is also referred to as the ‘right to be forgotten’. OKKAMI will comply with this request except where OKKAMI is required by law or regulation to keep your Data. In such circumstances OKKAMI will advise you as to this legal or regulatory obligation.
Where OKKAMI relies on your consent, to process your Data controlled by OKKAMI, you may have the right to withdraw such consent to further use of your Data.
In certain circumstances, you may have the right to object to OKKAMI processing your Data. For example, you may unsubscribe from marketing messages or blogs to which you consented and subscribed by following the unsubscribe link or instructions contained in such messages or blogs.
In certain circumstances, you may have the right to request that OKKAMI transfer Data that you have provided to us to a third party.
You may have the right to file a complaint with the local Data Protection Regulator if you believe that OKKAMI has breached Data Protection Laws when using your Data.
You may request access to Data collected and controlled by OKKAMI by contacting us via this website.
Business and Operations Services
Information Processed as a Data Processor
OKKAMI processes information in accordance with its business operations and in providing business services (the Business and Operations Services). Certain Data shared with OKKAMI is based on a contractual agreement for Business and Operations Services between OKKAMI and certain contractual third-parties providing Accommodations ( “Partner Accommodation(s)” or “Partner(s)”). Under this arrangement, the Partner is the Data Collector and OKKAMI is the Data Processor (“Data Processor”); and Data is processed by OKKAMI, through the Platform, in order to perform the Business and Operations Services. Examples of Data a Partner Accommodation may control and share with OKKAMI to process include:
Your email address
Your phone number
Your scheduled arrival and departure date
Your IP address
Your profile picture and other Data shared through your registration for the Service via a Social Networking Site (“SNS”)
Under the provision of Business and Operations Services your Data, where you consent, may be shared with an Affiliated Company. The Affiliated Company will provide us with the Data needed to provide you with Service requested. Such Affiliated Company may also provide your mobile communications provider with the information it needs to bill you for the content and services you purchased (only if the mobile communications provider is providing billing services). Where you have given us permission to do so, OKKAMI may share your Data with advertisers and business partners that are not affiliated with OKKAMI but would like to send you information about their products and services. You may visit the business partners’ websites to view their opt-out offerings and practices.
For questions regarding access to Data controlled by Partner Accommodations, please contact the Partner directly. Any requests for Data controlled by a Partner Accommodation, and received by OKKAMI, will be forwarded to the Partner.
Cookies and Web Beacons
Necessary cookies help make OKKAMI’s Platform usable by enabling basic functions like page navigation and access to secure areas of the Platform. OKKAMI’s Platforms cannot function properly without these necessary cookies.
OKKAMI uses the following necessary cookies on its Platform:
Cookies to store the user’s cookie consent state for the current domain.
Cookies used by the content network, Cloudflare, to identify trusted web traffic.
Preference cookies enable a website to remember information that changes the way the website looks.
Statistic cookies assist OKKAMI in understanding how users interact on digital platforms by collecting and reporting information anonymously.
OKKAMI may use Google Tools such as Google Analytics to:
Collect data on the number of times a user has visited its Sites as well as dates for the first and most recent visit.
Register a timestamp with the exact time of when the user leaves a Site.
Calculate the duration of a Site visit.
Throttle the speed of request to the server.
Collect data on where the user came from, what search engine was used, what link was clicked and what search term was used.
Marketing cookies are used to track users across OKKAMI’s Platform. The intention is to display content or ads that are relevant and engaging for the user and thereby more valuable for publishers and third-party advertisers.
OKKAMI uses marketing cookies from the following sources:
Google Tag Manager
These marketing cookies are used to:
Collect anonymous statistical data related to the user’s visits, such as the number of visits, average time spent visiting a website, and what pages have been loaded.
OKKAMI may share your non-personally identifiable information and click stream data with vendors that help us customize the advertising and marketing messages you receive as part of the Service. Anonymous click stream and demographic information may also be shared with Partner Accommodations, OKKAMI advertisers and business partners. We may disclose non-identifying, aggregated User statistics to third-parties for a variety of purposes, including describing our services to prospective partners and other third-parties. Examples of such non-personal information include the number of Users who visited the Platform during a specific time period or purchased a specific product through the Platform.
How to Remove Cookie Tracking
You have a choice whether to accept cookies, however, if you reject cookies or if cookies are disabled on your web browser, some parts of OKKAMI’s Platform may not be operable.
You can exercise your cookie preferences by clicking on the appropriate opt-out links provided. You can also manage cookie settings from within your browser.
OKKAMI may disclose Data in order to protect the legal rights of OKKAMI, its affiliates or their employees, agents and contractors; to protect the safety and security of visitors to our Platform; to protect the rights, property or safety of OKKAMI; or when legally required to do so, at the request of governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing the Service and applicable laws. Where you ask OKKAMI to stop using your Data, OKKAMI will honor your request, but we will retain any record of your Data as necessary to comply with applicable federal, state or local law.
Sale or Transfer
If OKKAMI sells all or part of its business, makes a sale or transfer of assets or is otherwise involved in a merger, business transfer or other fundamental corporate change OKKAMI reserves the right to disclose, share and/or otherwise transfer User information, including without limitation, Data to a third-party as part of such transaction.
If you choose to participate in an OKKAMI promotion, your Data may be disclosed to third-parties in connection with such promotion, including without limitation for purposes of posting your entry with attribution or otherwise as permitted in the official rules for the promotion in question, fulfilling your prize or including your name on a winners list. Also, by entering a promotion, we may require you to consent to the use of your Data, such as name, voice or likeness, in advertising, promotional and marketing materials. In addition, we may offer certain promotional content sponsored by or co-branded with a third-party, who may obtain the Data that you submit.
OKKAMI holds the confidentiality, integrity, and availability of your Data in the highest regard. We use various security measures to protect Data that we collect, and we have implemented security measures as part of OKKAMI’s program to protect Data it controls. All Data stored in the OKKAMI platform is encrypted. OKKAMI conducts background checks on employees, utilizes web application firewalls, employs secure coding practices based on industry best practices, and performs vulnerability scans and application penetration tests on its environment as part of its risk management process. Unfortunately, no security measures are perfect or impenetrable and data transmission over the Internet cannot be guaranteed to be 100% secure. We cannot and do not ensure or warrant the security of any information you transmit to OKKAMI and you do so at your own risk.
Notification of Changes
Special Notice Regarding Minors
OKKAMI respects the privacy of children of all ages and in particular recognizes the sensitivity of Data concerning children under the age of 13 (“Minors”) and therefore provides this special notice to parents and legal guardians regarding the collection and use of Data collected from Minors. The Service is not directed toward Minors. If you are over the age of 13 but under the age of 18, you should use the Service only with the involvement of a parent or legal guardian and should not submit any Data to OKKAMI. If we discover that a Minor has provided us with Data, OKKAMI will use commercially reasonable efforts to delete such Minor’s Data from its system.
- Enhanced Language Accessibility: OKKAMI Introduces Regional Language Support for Seamless Guest Experience!
- OKKAMI Revolutionizes Spa Bookings: Introducing Seamless Access for Non-Guests!
- Enhancing Pairing Code Accuracy: OKKAMI’s Flexible Exclusion Feature for Hotel Guests!
- Streamlining Efficiency and Security: OKKAMI’s Inactive Staff Account Deletion Guidelines
- MUU Bangkok Hotel Enhances Guest Communication with OKKAMI Partnership!
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- November 2019
- October 2019
- September 2019