OKKAMI is the world leader in digital guest engagement and staff management platform solutions for the hospitality industry. We currently provide fully integrated solutions for some of the largest hotel groups and shopping malls in the industry. To find out how you can implement a touchless guest experience, schedule a demo today.
Allow guests which made a booking on either OTA or hotel website to request a pre-check-in. The guests can upload a passport photo and all required information needed for check-in such as an arrival card (TM6). For check-out they can use the mobile app to review their folio and perform an express check-out. Once the hotel checks the guests in they can go to a special line to pick-up the key. If mobile key is also available the guest can go directly to the room.
Our dashboard is your perfect promotional partner, ensuring notifications are communicated to users in a targeted and timely manner.Notifications are sent out based on your desired schedule and target audience. Brands with multiple locations can take advantage of geolocation base notifications and automatically notify guest once they get near any property with targeted promotions. While guests are in house notifications can be triggered upon check-in, pre-departure and check-out.
No need to visit the front desk the guest can go directly to their assigned room once the front desk operator has checked them in. Unlimited number of keys can be issued when additional guests use the pairing code provided to them via email which is sent upon check-in.
Allow customers to communicate on their own devices without having to pick-up the room phone. Staff can reply safely from the comfort of their office or from one centralized location. This will keep the staff safe but can also reduce the cost of needing additional staff onsite. OKKAMI provides a multichannel chat platform with built-in translator.
Allow guests to make a request without having to pick up the phone or request an item in person. Staff can also assign tickets and work orders to other team members without having to be in the same location. Guests can also request that their deliveries are contactless as they can communicate via the software and service staff will leave the delivery or room service item at the door and inform the guest.
Allow customers to scan a QR code or use the location branded / OKKAMI app to view menus. Customers can also choose to place an order using the digital menu. Reduce the need for paper in the guest rooms. Guests can view and order from anywhere. Service staff will leave the tray in front of the door and ring / knock to alert the guests.
We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.
Chief Information Officer
Six Senses is about reconnecting and exploring what it means to be mentally, physically, spiritually and emotionally happy. OKKAMI’s IoT solution and guest engagement platform helps achieve this promise by developing our own branded app and providing in-room tablets for our discerned guests.
Group General Manager
Chatrium Hospitality was seeking a smart IoT solution and ideal guest engagement platform, and we found the perfect partner in OKKAMI that answered all our needs and more. OKKAMI helped develop our own branded app which not only connected Chatrium to our esteemed guests, but increased guest engagement between hotel employees and guests.
Cluster Resort Manager
OKKAMI has helped engineered a true comprehensive mobile application full of features to cater to today’s smart travelers. Our brand has also decided to partner with OKKAMI to provide in-room tablets, to help connect in house guests with the hotel at a personalized level by placing orders, requests and interacting with customer service from their fingertips.
Marketing Communications Manager
The live chat feature is one of the easiest systems we have used and solves a lot of our obstacles. The program highlights its user-friendly platform and reinforces our communication to guests and within the organization.
OKKAMI provides solutions customized to meet your needs
Understanding your requirements and objectives is important to us. We listen and work together to create a truly unique and unforgettable experience.