Mohammad Jasim Uddin
Our partnership with OKKAMI has proven to be a game-changer for us. During a time of crucial digital transformation in our industry, OKKAMI stepped in to develop a custom app for us. The implementation was effortless and smooth, and the post-deployment customer service was exceptional. We had the peace of mind knowing that assistance was just a phone call away. The app has led to a significant increase in our F&B revenue and has given us a centralized communication channel with our guests. The in-room services feature has been well received, and our guests appreciate the quick response time of the mobile app's chat feature. The OKKAMI team never stops working to improve the app, taking customer feedback into account, and delivering new and innovative features. We are thoroughly impressed with their dedication and hard work.
Director of Marketing and Communications
OKKAMI's all in one hospitality platform has enhanced our guests’ journey through contactless pre-arrival check-in & express check-out option. It has helped our guests to personalize their stay with different wellness options, advance spa and tour booking and enabled a direct communication channel with our staff. OKKAMI's email marketing platform includes a collection of different marketing tools that has allowed us to create mobile-optimized email campaigns as per our brand standard which has improved our clickthrough rates. It’s a great tool as it helped us to keep our guests informed about our current promotions and news.
Digital Marketing Manager
In this digital era, implementing OKKAMI services for our hotels has helped us in improving guests experience & guests’ engagement. What we like the most is that the guests can order in-room dining directly from the application, this has reduced the work load for the operational team. We are happy to say that with OKKAMI's application there is an increase in food & beverage revenue. We believe if everything is easier for guests it'd bring more revenue to hotels and OKKAMI certainly has delivered this to us. We would highly recommend hotels to use their services!