Amari Johor Bahru Has Partnered With OKKAMI To Upgrade Their Guests’ In-Room Experience Via The ONYX Reward App!

Amari Johor Bahru has collaborated with OKKAMI to enhance their guests’ in-room experience through the implementation of the Onyx Reward program. The hotel has streamlined the pre-arrival guest journey by implementing contactless pre-check-in and registration, which allows guests to provide their details and book additional services and activities before arriving. Guests can check-in 48 hours before arrival. The hotel staff also have access to a ticketing system that allows them to efficiently assign tasks and track requests within their respective departments. Through the Onyx app, guests can communicate directly with staff members, share images, and view all the hotel’s services, including in-room dining. Guests can also scan QR codes to quickly access the in-room dining menu and place orders.

Additionally, the Onyx Reward program offers guests the convenience and flexibility to manage their stay from their own devices. The program also offers guests the ability to earn rewards and perks based on their activity within the app. The implementation of the Onyx Reward program is just one of the ways that Amari Johor Bahru is committed to providing guests with a seamless and personalized experience.

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About Hotel 

We’re looking forward to brightening your stay when you can retreat to our Jalan Trus hotel. Our 242 guest rooms and suites are spacious with a home-from-home warmth with interior design in each room thoughtfully curated for your comfort. You’ll have convenient access to a variety of restaurants, bars, entertainment facilities and fashion stores, with Zenith Mall lifestyle hub, City Square Shopping Mall and Komtar JBCC on our doorstep, as is Persada Convention Centre if you are attending on business. Our spaces offer a home-from-home warmth, with beautiful touches to the décor that are uniquely Malay in inspiration

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OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.