Anantara Lawana Koh Samui: Property of the Month at OKKAMI! See How Guests Have Enhanced Their Experience with Seamless Integration and Convenient Services
We are thrilled to showcase Anantara Lawana Koh Samui as our property of the month here at OKKAMI. This property has had a successful integration with the Anantara app since going live on the platform on November 1st, 2022. Guests have been extensively using the app for a range of services and requests, with the hotel receiving great number of requests via the app in the last month alone.
The QR code feature, which enables guests to easily view and place orders and requests, has been particularly popular among in-house guests. Room service was the most requested service by guests, followed by spa requests. In addition, guests have also utilized the app to request laundry and dry cleaning services.
The successful use of the Anantara app by Anantara Lawana Koh Samui reflects the growing trend among hotels to adopt digital solutions to enhance guest experiences. With the app’s various functionalities and the convenience it offers, guests can easily access a range of services and place requests at their convenience. This, in turn, allows hotels to provide better service, cater to guest needs, and optimize operations. Overall, Anantara Lawana Koh Samui’s partnership with OKKAMI has proven to be a valuable asset to the hotel, as it continues to improve its offerings and enhance guest satisfaction.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.