Anantara To Deliver Guest Engagement Services Through OKKAMI
Anantara World Islands Dubai Resort is the latest Anantara property in the Middle East to get listed into the Anantara App. Aside from the app, the property took advantage of the OKKAMI unified dashboard to upsell their guests by sending special promotions and products directly to their preferred chat channels. Moreover, to simplify the hotel staff workflow, all of the incoming requests can be easily routed to specific departments and/or individuals.
About Anantara World Island
Discover a unique destination in Dubai’s astonishing archipelago at the Anantara World Islands Dubai Resort. Gaze back to the dramatic skyline of the city from the unmatched privacy of the first luxury resort on this remarkable development. Located on its own island just four kilometres into the Persian Gulf, this is a new perspective on world class.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium, and more.