Krabey Island’s Six Senses Resort Implements Contactless Services with OKKAMI Partnership
Six Senses Krabey Island has updated its services to include modern, contactless options to enhance the guest experience. These include in-room iPad services, an in-app temperature control feature, and an OKKAMI staff ticketing system. The hotel staff can also view and track guest requests and profiles on a single platform through PMS integration. This allows for easier booking of spa appointments, tours, and other activities, as well as easy temperature adjustments and request management for hotel staff.
In addition to the enhanced guest experience, the OKKAMI integration also improves the efficiency of hotel operations. The staff ticketing system allows hotel staff members to view and assign guest requests to the appropriate department or staff member, resulting in faster response times and better customer service. The PMS integration allows staff members to view and track guest requests and profiles on a single platform, streamlining communication and making it easier to provide personalized service. By leveraging the latest technology and digital solutions, Six Senses Krabey Island is able to provide guests with a more convenient and enjoyable stay, while also improving the efficiency and effectiveness of hotel operations.
As a result of sustainable planning, our resort in Cambodia blends into the natural vegetation, creating an environment that has become a paradise for birds and butterflies. The villas are sumptuous, sustainable and thoughtfully-designed, with green living roofs and maximum use of light during the day and the groundbreaking Sleep With Six Senses standard for a good night’s sleep. The private island resort in Cambodia is located 3 miles (5 kilometers) off Ream National Park in the Gulf of Thailand in southern Cambodia; remote enough yet not cut off from a country offering abundant culture and history.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.