The Standard Hotel Hua Hin Partners With OKKAMI To Launch A Fully Customized “Staff Application”
The Standard Hotel went live with OKKAMI on 27th January 2022, its the first property of the OKKAMI portfolio to have launched their fully customized staff application to interact in real time with their guests and manage all their back-of-house operations. Hotel staff can open, assign, monitor, track and escalate operational tickets directly from the app.
OKKAMI also consolidated all of the hotel’s official chat channels into a single dashboard. Under limited staff, the unified dashboard definitely helped the Standard team to respond to guests enquiries from anywhere, anytime.
About The Standard Hua Hin
The hotel is nestled in a lush garden dreamscape with native flora and greenery, just steps from the Gulf of Thailand. A colorful collection of 199 rooms, suites and villas is complemented by an innovative spa program seamlessly paired with a lively and vibrant pool scene, and a variety of drinking and dining options to suit every taste.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium, and more.