Simplified Guest Requests: OKKAMI’s Seamless Integration with HotSOS Enhances Hotel Efficiency and Guest Experience!
In the ever-evolving world of hospitality, where guest satisfaction is paramount, OKKAMI is thrilled to reintroduce one of our longstanding features: the integration with HotSOS, a powerful work order management system. At OKKAMI, we’ve always stood at the forefront of hospitality innovation, and with this integration, we’re taking guest services to new heights.
What makes this integration truly exceptional is its seamless nature. Hotels can keep using their existing systems, and staff can continue employing their familiar methods of handling orders. With OKKAMI’s integration into HotSOS, there’s no need for extensive training or disruptive system changes. We seamlessly integrate into your hotel’s operational framework, enhancing guest services without causing any disruptions.When a guest makes a request via the hotel app, Staff members can effortlessly manage work orders within the HotSOS dashboard, ensuring that guest requests are met promptly and efficiently.
This integration offers a multitude of advantages. Firstly, it significantly enhances efficiency by automating the creation of work orders, allowing staff to focus on providing exceptional guest experiences. Secondly, it amplifies visibility: staff members can easily monitor and manage work orders, ensuring that every guest request is addressed promptly. Lastly, it leads to enhanced communication: guests are promptly notified when their requests are received and completed, ensuring a seamless and enjoyable experience.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.